People are using their mobile devices to book appointments online. From restaurant schedules to consultations with doctors, almost everybody is using the Internet to book activities. The travel industry is part of this online booking trend.
Activities and tours took longer to catch up with this online movement. However, it has made a move towards doing so. And that’s important because consumers are using the Internet to book tours and activities online without the unnecessary hassle.
Because of the shift towards the Internet, a website can benefit from having a booking software for consumers. Below, we will discuss the importance of having a booking system for your mountain attraction tour site. So hop on tour with us!
1. It allows you to process any type of booking anytime and anywhere
Non-working hours? Sleeping? Offering mountain biking or adventure sports? It doesn’t matter. Your customer can book any tour, anytime, in any part of the world.
The booking software can help your customers book for the tour, and it will also automatically update your calendar. You can heavily rely on booking software, especially if most of your customers book their tours during non-working hours. You won’t miss out on anybody who wants to experience adventure and have fun with your tours.
2. It allows clients to book directly on your site
A lot of people don’t want to go through middlemen or third-party sites just to book something. Booking directly on your site is the easiest route to take.
Customers don’t need to go to a third-party website or use their phone and email accounts to hop on a tour. A booking software allows you to have more customers by skipping middlemen or third-party sites. You’ll earn more revenue and customers than your competition.
3. It helps get rid of commissions
WIthout the need for middlemen, you immediately cut down costs of commissions. Since the customers book directly on your site, you get the entire share of profits without the need to slash down a percentage for another third-party website. Getting 100% of the profits can drastically increase your revenue. Plus, excess profits can be churned back to the business for growth and development.
4. It caters to consumers who love to use mobile devices
A lot of bookings are made through mobile devices. Using a booking software, you’re covered on any gadget out there. The process can be optimized for mobile devices allowing your business to be ready for bookings at any point in time.
5. It helps reduce no-shows
With a booking software, you can ask your customers to make deposits or down payments. Thus, the number of no-shows is reduced. SMS and email notifications before the trip can also provide your customers with a useful reminder.
6. It makes you look professional
Using a booking software to help your customers book tours online makes you look more professional. It also gives you an advantage over competitors who don’t use the same system.
Giving your customers the option to book directly from your site shows that you care enough to provide them with an easier method of connecting with your company.
7. It helps increase revenue through packages and add-ons
During various stages of the booking process, you can offer add-ons to customers. A great point to remember is to make your add-ons visible to customers through various means. You can recommend your add-ons throughout the research process and during the actual time of booking.
In addition, tour guides can help mention add-ons. Selling add-ons through your booking platform leads to better conversions. This, in turn, leads to increased revenue that benefits the business in the long run.
8. It helps cater requests for custom tours
A booking software allows you to handle a massive amount of different trips simultaneously. You can even cater to customers who request custom-made tours. Managing different tours is made easier and faster with a booking system by your side.
9. It helps cater last-minute bookings
Sometimes, travel enthusiasts book tours in the last-minute. To cater to these spontaneous requests, a booking software can help you by updating and saving bookings that cannot be instantly processed through email or via phone.
10. It helps you plan better
A booking system allows customers to schedule their tours ahead of time. Managing tours ahead of time is now possible since you get real-time data regarding your sales and schedules. With better planning and management, you can provide a better experience to your customers, which breeds loyalty. Plus, you can get free advertisement through word-of-mouth made by your satisfied clients.
A booking software is excellent for helping a mountain attraction tour site increase revenue. Plus, it leads to happier customers who go through a painless process of booking their adventure in your company. Customers can schedule their tours and activities at any point in time and in any part of the world. With a booking software, the possibilities are endless.